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  • External link opens in new tab or windowpaintmasters27@yahoo.com
  • External link opens in new tab or window13433 Missouri 19, Alton, US
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AUTO BODY REPAIR

What to do when involved in an accident...

YOU MUST STOP if you are involved in an accident. Leaving the scene of an accident is a crime. Move your vehicle if it may cause other drivers to have an accident. Otherwise, do not move your vehicle until a law enforcement officer tells you to.

  • Help anyone who is hurt.
  • Contact the police.
  • Use flares, reflectors, or flashlights if the accident happened at night or in bad weather to warn other traffic.
  • Exchange name, address, driver license number, vehicle identification, license plate number, name of insurance company, and policy number with everyone involved.
  • Take photos of the damage
  • Do not leave the accident until a law enforcement officer tells you that you may.



• What happens when I get in a collision?


It's never fun when your vehicle gets damaged. Whether you have been hit in traffic or in a parking lot while you are out shopping, the first step is to file an insurance claim to ensure you get the problem took care of. There are several reasons to file a claim. First, your insurance policy should allow for some assistance when paying for repairs and you may ask if you have rental coverage. Most customers have to pay a deductible, but after that the insurance company takes care of everything.


• Do I have to take my vehicle to a preferred shop if I have a shop in mind?


By law, you are allowed to choose your own shop. So no, you can take your vehicle to the repair shop of your choice. Most insurance companies will also tell you to get more than one estimate which in most cases isn't necessary either. But, make sure it is a reputable shop that you trust to get you through the claim process. We will make sure you are happy with our service and repairs. Customer service is our top priority.


 

 

 We will work with the insurance company to ensure you get the quality repairs you need!


Guarantee

We guarantee the quality of the services we perform. If the auto repair or service was performed improperly, then we will redo the service at no additional cost to you during the established warranty period.

Most parts and services purchased at Paintmasters Collision Repair LLC are covered by a minimum of six months or 6,000 miles, whichever comes first. Some parts and services have a different warranty. Warranties apply to the parts installed on private passenger vehicles.


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13433 Missouri 19

Alton, MO, US


417-778-7080

paintmasters27@yahoo.com


Monday through Thursday 8 am to 5 pm

Friday 8 am to 4 pm


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